发明申请
- 专利标题: METHOD AND SYSTEM FOR RECORDING TELEPHONE CONVERSATIONS PLACED ON HOLD
- 专利标题(中): 记录保持电话对话的方法和系统
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申请号: US12504735申请日: 2009-07-17
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公开(公告)号: US20110013753A1公开(公告)日: 2011-01-20
- 发明人: Lawrence Edward Kuhl , Anton Epp
- 申请人: Lawrence Edward Kuhl , Anton Epp
- 申请人地址: CA Waterloo
- 专利权人: RESEARCH IN MOTION LIMITED
- 当前专利权人: RESEARCH IN MOTION LIMITED
- 当前专利权人地址: CA Waterloo
- 主分类号: H04M1/64
- IPC分类号: H04M1/64
摘要:
A system and method for recording telephone conversations which have been placed on hold is provided. After a telephone conversation has been placed on hold, assuming that the conversation was being recorded, the call is designated to be in the background. Once a processor senses that a background call exists, a check is performed to determine if there is a downlink connection for this call. If there is, a new communication channel is opened so that the background call can be recorded and then appended to the original recording.