Invention Application
- Patent Title: ELICITING CUSTOMER PREFERENCE FROM PURCHASING BEHAVIOR SURVEYS
- Patent Title (中): 从采购行为调查中确定客户偏好
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Application No.: US13260258Application Date: 2010-02-26
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Publication No.: US20120022920A1Publication Date: 2012-01-26
- Inventor: Filippo Balestrieri , Sundar Rajaram , Julie Ward Drew , Enis Kayis
- Applicant: Filippo Balestrieri , Sundar Rajaram , Julie Ward Drew , Enis Kayis
- Applicant Address: US TX Houston
- Assignee: Hewlett-Packard Development Company, L.P.
- Current Assignee: Hewlett-Packard Development Company, L.P.
- Current Assignee Address: US TX Houston
- International Application: PCT/US10/25601 WO 20100226
- Main IPC: G06Q30/02
- IPC: G06Q30/02

Abstract:
A method (200) of eliciting customer preference from purchasing behavior surveys clusters (210) survey respondents into two or more clusters according to a data pattern identified in a dataset (330) of responses to survey questions that include a question regarding a product purchasing decision, and questions regarding respondent attributes (such as behavioral questions) and product attributes. Clustering (210) may be performed based on responses to behavioral questions that are not endogenously linked to any control variables. A model for each cluster, relating purchasing decision responses to product attribute responses, is produced (220), and each model is used to generate (230) projected purchasing decision responses for each cluster by replacing a value relating to a response to a selected product attribute question, which may be a control variable, with an alternative value. The dataset is transformed (240) by replacing purchasing decision responses with the projected responses. Survey respondents are then re-clustered (250), and duster shift is analyzed (260).
Information query