发明申请
- 专利标题： TICKET CONSOLIDATION
- 专利标题（中）： 票务合并
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申请号： US13348172申请日： 2012-01-11
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公开(公告)号： US20130179736A1公开(公告)日： 2013-07-11
- 发明人: Michael K. Gschwind , Ruchi Mahindru , Valentina Salapura
- 申请人： Michael K. Gschwind , Ruchi Mahindru , Valentina Salapura
- 申请人地址： US NY Armonk
- 专利权人： INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人： INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址： US NY Armonk
- 主分类号： G06F11/07
- IPC分类号： G06F11/07
摘要：
A method of ticket consolidation in computing environment may in one aspect analyze problem reports, determine whether problems reported by machines are caused by the same or substantially the same run-time configuration error or are occurring on the same physical server, and are within the given sensitivity time window, consolidate the problem tickets and increase the priority of the consolidated ticket.
公开/授权文献
- US08972788B2 Ticket consolidation 公开/授权日：2015-03-03
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