摘要:
A method of ticket consolidation in computing environment may in one aspect analyze problem reports, determine whether problems reported by machines are caused by the same or substantially the same run-time configuration error or are occurring on the same physical server, and are within the given sensitivity time window, consolidate the problem tickets and increase the priority of the consolidated ticket.
摘要:
A method of ticket consolidation in computing environment may in one aspect analyze problem reports, determine whether problems reported by machines are caused by the same or substantially the same run-time configuration error or are occurring on the same physical server, and are within the given sensitivity time window, consolidate the problem tickets and increase the priority of the consolidated ticket.
摘要:
Consolidating problem tickets for a multi-tiered application may comprise identifying a plurality of correlated virtual machines that are running one or more application components of the multi-tiered application. Problem reports may be identified that are generated by one or more of the plurality of correlated virtual machines and caused by a failure of a same single component of the multi-tiered application. The identified problem reports may be consolidated into a single ticket and placed into a ticket handling system.
摘要:
Consolidating problem tickets for a multi-tiered application may comprise identifying a plurality of correlated virtual machines that are running one or more application components of the multi-tiered application. Problem reports may be identified that are generated by one or more of the plurality of correlated virtual machines and caused by a failure of a same single component of the multi-tiered application. The identified problem reports may be consolidated into a single ticket and placed into a ticket handling system.
摘要:
Consolidating problem tickets for a multi-tiered application may comprise identifying a plurality of correlated virtual machines that are running one or more application components of the multi-tiered application. Problem reports may be identified that are generated by one or more of the plurality of correlated virtual machines and caused by a failure of a same single component of the multi-tiered application. The identified problem reports may be consolidated into a single ticket and placed into a ticket handling system.
摘要:
Consolidating problem tickets for a multi-tiered application may comprise identifying a plurality of correlated virtual machines that are running one or more application components of the multi-tiered application. Problem reports may be identified that are generated by one or more of the plurality of correlated virtual machines and caused by a failure of a same single component of the multi-tiered application. The identified problem reports may be consolidated into a single ticket and placed into a ticket handling system.
摘要:
A method, an apparatus and an article of manufacture for detecting an event storm in a networked environment. The method includes receiving a plurality of events via a plurality of probes in a networked environment, each of the plurality of probes monitoring a monitored information technology (IT) element, aggregating the plurality of events received into an event set, and correlating the plurality of events in the event set to determine whether the plurality of events are part of an event storm by determining if the plurality of events in the event set meet one or more event storm criteria.
摘要:
A mechanism is provided for handling incidents occurring in a managed environment. An incident is detected in a resource in the managed environment. A set of incident handling actions are identified based on incident handling rules for an incident type of the incident. From the set of incident handling actions, one incident handling action is identified to be executed based on a set of impact indicators associated with the set of incident handling rules. The identified incident handling action is then executed to address the failure of the resource.
摘要:
A method, an apparatus and an article of manufacture for remediating overload in an over-committed computing environment. The method includes measuring resource usage of each of multiple virtual machines on each of at least one hypervisor in a computing environment, upon detection of a resource overload on one of the at least one hypervisor, determining at least one operation that is to be taken for at least one of the multiple virtual machines on the hypervisor to remediate resource overload while increasing values of running virtual machines, and sending a command to the hypervisor to issue the at least one operation.
摘要:
A method, system, and computer program product are disclosed for merging search results. In one embodiment, the method comprises identifying a query, splitting the query into sub-queries, and calculating information content for each of the sub-queries. This method also comprises executing each of the sub-queries to obtain a plurality of search results, and combining the search results based on the information content calculated for the sub-queries. In an embodiment, the execution of each of the sub-queries includes identifying a multitude of search results for at least one of the sub-queries; and the combining includes grouping said multitude of search results into a plurality of clusters, and computing a relevance score for each of said clusters. In the embodiment the combining further includes merging the clusters based on the relevance scores computed for the clusters as well as the information content calculated for the sub-queries.