Invention Application
- Patent Title: METHOD FOR ASSEMBLING A BUSINESS PROCESS AND FOR ORCHESTRATING THE PROCESS BASED ON PROCESS BENEFICIARY INFORMATION
- Patent Title (中): 基于流程受益信息组装业务流程和方法进行流程的方法
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Application No.: US14797037Application Date: 2015-07-10
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Publication No.: US20150319302A1Publication Date: 2015-11-05
- Inventor: Nikolay A. Anisimov , Vladimir Mezhibovsky , Brian Galvin
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Main IPC: H04M3/493
- IPC: H04M3/493 ; G06Q30/00 ; G06F17/30

Abstract:
A system for assembling a business process or a portion thereof includes a rules base containing executable rules and defined business process elements, a workflow orchestration engine, and at least one interface available to a process beneficiary. Information known about and or provided by a process beneficiary interacting with the at least one interface is used to execute one or more of the rules causing assembly of a new business process or a portion thereof according to workflow orchestration rules the new or modified process directing servicing of the process beneficiary accordingly.
Public/Granted literature
Information query