An electronic apparatus having a voice guidance function includes: a text to speech (TTS) engine configured to convert a text included in a function of the electronic apparatus into a voice signal; a user identifier configured to acquire user information; an audio processor configured to output an audio signal corresponding to content received by the electronic apparatus and a mixed sound signal including the audio signal and the voice signal; and a controller configured to control the audio processor to selectively output at least one of the audio signal and the mixed sound signal in accordance with the user information acquired by the user identifier.