Systems, apparatuses, and methods for enabling electronic communication with an audibly-impaired user are disclosed. A system may include a relay service configured to provide translation services during a communication session between a first user and a second user. The relay service may be configured to receive near-end video data from a first communication device associated with the first user, transmit call assistant video data from a call assistant station associated with a call assistant to the first communication device, transmit and receive voice data to and from a second communication device associated with the second user, facilitate far-end video data to be transmitted from the second communication device to the first communication device, and facilitate the near-end video data to be transmitted from the first communication device to the second communication device.