An air conditioner management system according to the present invention enables timely maintenance on an air conditioner installed in a region requiring predetermined maintenance. An air conditioner management system (100) includes a maintenance region information database (23a), an installation region information acquisition unit (12a), and a maintenance necessity determination unit (22c). The maintenance region information database (23a) stores maintenance region information about a region requiring predetermined maintenance on an air conditioner (50). The installation region information acquisition unit (12a) acquires air conditioner installation region information about a region where the air conditioner (50) is installed. The maintenance necessity determination unit (22c) determines whether the air conditioner (50) is installed in the region requiring the predetermined maintenance, based on the maintenance region information stored in the maintenance region information database (23a) and the air conditioner installation region information acquired by the installation region information acquisition unit (12a).