An agent creating method of creating an agent in a game environment is provided. The agent creating method includes creating, by an agent creating apparatus, a base agent on the basis of a common action characteristic pattern of players to transfer the base agent to the game server, receiving, by the agent creating apparatus, match result data obtained by performing a match between the base agent and a character of an individual player, and performing, by the agent creating apparatus, machine learning by using the match result data and creating an evolved agent customized for matchmaking of the individual player on the basis of a result of the machine learning.