The present technology is effective to cause at least one processor to receive attributes of a sidewalk section within a threshold distance from a location selected by a passenger, determine a potential location for pick-up or drop-off of the passenger by the autonomous vehicle, receive an authorization from the passenger, and navigate the autonomous vehicle to the potential location for pick-up or drop-off. The attributes may include a respective curb height of the sidewalk section within the threshold distance. The potential location may be determined based upon a height of a portion of an autonomous vehicle and the respective curb height of the sidewalk section within the threshold distance. The authorization may confirm the potential location for pick-up or drop-off.