Invention Application
- Patent Title: LINKING OPERATIONAL EVENTS WITH SYSTEM CHANGES
-
Application No.: US16951500Application Date: 2020-11-18
-
Publication No.: US20220156065A1Publication Date: 2022-05-19
- Inventor: Michael Elton Nidd , Altynbek Orumbayev , Jinho HWANG , Larisa Shwartz , Jakub Krchak , Qing Wang , Frank Bagehorn , Ota Sandr , Tomas Ondrej , Srinivasan Parthasarathy , Michal Mylek
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Main IPC: G06F8/77
- IPC: G06F8/77 ; G06F8/71 ; G06Q10/10 ; G06Q30/00 ; G06N20/00

Abstract:
In an approach to linking operational data with issues, a new event is received. The new event is associated to a story, where the story is related to an identified problem within the system, and further where the new event is associated with the story using machine learning techniques. The story is associated to related change requests based on a similarity between the story and related change requests, where the similarity between the story and the related change requests is associated using the machine learning techniques. A cost is calculated for the story. Responsive to associating the new event with a specific change request, the priority of the specific change request is updated based on the cost for the story.
Public/Granted literature
- US11487537B2 Linking operational events with system changes Public/Granted day:2022-11-01
Information query