In an image forming apparatus, a communication device performs data communication with an external user terminal apparatus, and a job managing unit receives a print job request from the user terminal apparatus using the communication device. Further, when receiving the print job request from the user terminal apparatus, the job managing unit determines whether there is a user who is physically directly using the image forming apparatus or not, if there is not a user who is physically directly using the image forming apparatus, allows the print job request and if there is a user who is physically directly using the image forming apparatus, determines whether the print job request should be refused or not, and if the print job request should not be refused, allows the print job request and if the print job request should be refused, refuses the print job request.