In an embodiment, a computer-implemented method (100) is described. The method comprises receiving (102) a request associated with a user for information about a client. The method further comprises, in response to the request, generating (104) information indicative of at least one interaction between at least one caregiver and a client context associated with the client based on interaction data obtained responsive to the at least one interaction. The generated information is customized to the user based on a user profile associated with the user.