QUERY-FOCUSED EXTRACTIVE TEXT SUMMARIZATION OF TEXTUAL DATA
摘要:
Various embodiments provide methods, apparatus, systems, computing entities, and/or the like, for providing a summarization of a conversation, such as a telephonic conversation. In an embodiment, a method is provided. The method comprises receiving an input data object comprising textual data of a conversation, the textual data comprising sentence-level tokens. The method further comprises classifying some sentence-level tokens as interrogative sentence-level tokens, and identifying subtopic portions of the textual data, each interrogative sentence-level token located within one subtopic portion. The method further comprises determining whether an interrogative sentence-level token is substantially similar to one of a plurality of target queries, and for such interrogative sentence-level tokens, selecting sentence-level tokens from a subtopic portion corresponding to the such interrogative sentence-level tokens. The method then comprises generating a summarization data object comprising the selected sentence-level tokens for each interrogative sentence-level token substantially similar to a target query and performing summarization-based actions.
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