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1.
公开(公告)号:US20230351099A1
公开(公告)日:2023-11-02
申请号:US17734655
申请日:2022-05-02
申请人: Optum, Inc.
发明人: Suman Roy , Vijay Varma Malladi , Ayan Sengupta
IPC分类号: G06F40/166 , G06F40/30 , G06F40/40 , G06N3/08
CPC分类号: G06F40/166 , G06F40/30 , G06F40/40 , G06N3/08
摘要: Various embodiments provide for summarization of an interaction, conversation, encounter, and/or the like in at least an abstractive manner. In one example embodiment, a method is provided. The method includes generating, using an encoder-decoder machine learning model, a party-agnostic representation data object for each utterance data object. The method further includes generating an attention graph data object to represent semantic and party-wise relationships between a plurality of utterance data objects. The method further includes modifying, using the attention graph data object, the party-agnostic representation data object for each utterance data object to form a party-wise representation data object for each utterance data object. The method further includes selecting a subset of party-wise representation data objects for each of a plurality of parties. The method further includes decoding, using the encoder-decoder machine learning model, the subset of party-wise representation data objects for each party to form abstractive summary data object(s).
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公开(公告)号:US11741143B1
公开(公告)日:2023-08-29
申请号:US17815817
申请日:2022-07-28
申请人: Optum, Inc.
IPC分类号: G06F16/34 , G06F40/284 , G10L15/26
CPC分类号: G06F16/345 , G06F40/284 , G10L15/26
摘要: As described herein, various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing natural language processing operations using a combination of a cross-token attention machine learning, a cross-utterance attention machine learning model, and an integer linear programming joint keyword-utterance optimization model to select an extractive keyword summarization of a multi-party communication transcript data object that comprises a selected utterance subset of U utterances (e.g., U sentences) of a document data object and a selected keyword subset of K candidate keywords of the document data object.
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3.
公开(公告)号:US20240062052A1
公开(公告)日:2024-02-22
申请号:US17820681
申请日:2022-08-18
申请人: Optum, Inc.
发明人: Amit Kumar , Suman Roy , Ayan Sengupta , Paul J. Godden
IPC分类号: G06N3/04 , A61B5/00 , G06F16/901
CPC分类号: G06N3/049 , A61B5/7267 , G06F16/9024
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for generating a representative embeddings for a plurality of temporal sequences by using a graph attention augmented temporal network based at least in part on dynamic co-occurrence graphs for preceding temporal sequences and initial embeddings, where the dynamic co-occurrence graphs are projections of a global guidance co-occurrence graph on features of the preceding temporal sequences, and the initial embeddings are generated by processing a latent representation of corresponding features that is generated by a sequential long short term memory model as well as a feature tree using a tree-based long short term memory model.
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公开(公告)号:US11698934B2
公开(公告)日:2023-07-11
申请号:US17466594
申请日:2021-09-03
申请人: Optum, Inc.
发明人: Suman Roy , Amit Kumar , Ayan Sengupta , Riccardo Mattivi , Ahmed Selim , Shashi Kumar
CPC分类号: G06F16/93 , G06F16/9024 , G06F16/36 , G06N20/00
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive structural analysis on document data objects that are associated with an ontology graph. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations on document data objects that are associated with an ontology graph using document embeddings that are generated by graph-embedding-based paragraph vector machine learning models.
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公开(公告)号:US20230054726A1
公开(公告)日:2023-02-23
申请号:US17405555
申请日:2021-08-18
申请人: Optum, Inc.
发明人: Suman Roy , Vijay Varma Malladi , Gaurav Ranjan
IPC分类号: G06F40/284 , G06F40/30 , G06F16/332 , G06F16/35 , G10L15/26 , G06N3/04 , G06N3/08
摘要: Various embodiments provide methods, apparatus, systems, computing entities, and/or the like, for providing a summarization of a conversation, such as a telephonic conversation. In an embodiment, a method is provided. The method comprises receiving an input data object comprising textual data of a conversation, the textual data comprising sentence-level tokens. The method further comprises classifying some sentence-level tokens as interrogative sentence-level tokens, and identifying subtopic portions of the textual data, each interrogative sentence-level token located within one subtopic portion. The method further comprises determining whether an interrogative sentence-level token is substantially similar to one of a plurality of target queries, and for such interrogative sentence-level tokens, selecting sentence-level tokens from a subtopic portion corresponding to the such interrogative sentence-level tokens. The method then comprises generating a summarization data object comprising the selected sentence-level tokens for each interrogative sentence-level token substantially similar to a target query and performing summarization-based actions.
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公开(公告)号:US20240232590A1
公开(公告)日:2024-07-11
申请号:US18153047
申请日:2023-01-11
申请人: Optum, Inc.
发明人: Ayan Sengupta , Amit Kumar , Suman Roy
IPC分类号: G06N3/049 , G06N3/0442
CPC分类号: G06N3/049 , G06N3/0442
摘要: Various embodiments of the present disclosure provide methods, apparatus, systems, computing devices, computing entities, and/or the like for generating a representative embeddings for a plurality of temporal sequences by using a graph attention augmented temporal network based on dynamic co-occurrence graphs for preceding temporal sequences and initial embeddings, where the dynamic co-occurrence graphs are projections of a global guidance co-occurrence graph on classification features of the preceding temporal sequences, and the initial embeddings are generated by processing a latent representation of corresponding classification features that is generated by a sequential long short term memory model as well as a classification feature tree using a tree-based long short term memory model.
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公开(公告)号:US20230079343A1
公开(公告)日:2023-03-16
申请号:US17466594
申请日:2021-09-03
申请人: Optum, Inc.
发明人: Suman Roy , Amit Kumar , Ayan Sengupta , Riccardo Mattivi , Ahmed Selim , Shashi Kumar
IPC分类号: G06F16/93 , G06F16/901
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive structural analysis on document data objects that are associated with an ontology graph. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations on document data objects that are associated with an ontology graph using document embeddings that are generated by graph-embedding-based paragraph vector machine learning models.
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8.
公开(公告)号:US20230351109A1
公开(公告)日:2023-11-02
申请号:US17731992
申请日:2022-04-28
申请人: Optum, Inc.
发明人: Suman Roy , Thomas G. Sullivan , Vijay Varma Malladi , Matthew J. Stewart , Abraham G. Tesfay , Gaurav Ranjan
IPC分类号: G06F40/289 , G06N5/02
CPC分类号: G06F40/289 , G06N5/027
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing natural language processing operations using a hybrid reason code prediction machine learning framework. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform natural language processing using a hybrid reason code prediction machine learning framework that comprises one or more of the following: (i) a hierarchical transformer machine learning model, (ii) an utterance prediction machine learning model, (iii) an attention distribution generation machine learning model, (iv) an utterance-code pair prediction machine learning model, and (v) a hybrid prediction machine learning model.
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公开(公告)号:US20230119402A1
公开(公告)日:2023-04-20
申请号:US18069771
申请日:2022-12-21
申请人: Optum, Inc.
发明人: Amit Kumar , Suman Roy , Ayan Sengupta
IPC分类号: G06N5/022
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing text classification predictions. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform text classification predictions by using at least one of Word Mover's Similarity measures, Relaxed Word Mover's Similarity measures, or cross-domain classification machine learning model.
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公开(公告)号:US20230082485A1
公开(公告)日:2023-03-16
申请号:US17471886
申请日:2021-09-10
申请人: Optum, Inc.
摘要: Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing data denoising. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform data denoising by utilizing at least one of encoder transformer machine learning models, decoder transformer machine learning models, contextual relevance determination non-linear machine learning models, contextual relevance decision-making machine learning models, denoising decision-making machine learning model, and denoising decision gates.
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