Invention Publication
- Patent Title: PROVIDING EXPLANATION OF NETWORK INCIDENT ROOT CAUSES
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Application No.: US18094380Application Date: 2023-01-08
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Publication No.: US20240097971A1Publication Date: 2024-03-21
- Inventor: Vipul Harsh , Wenxuan Zhou , Radhika Niranjan Mysore , Philip Brighten Godfrey , Sujata Banerjee
- Applicant: VMware, Inc.
- Applicant Address: US CA Palo Alto
- Assignee: VMware, Inc.
- Current Assignee: VMware, Inc.
- Current Assignee Address: US CA Palo Alto
- Main IPC: H04L41/0631
- IPC: H04L41/0631 ; H04L41/0604 ; H04L43/065

Abstract:
Some embodiments provide a method for reporting potential root causes of incidents within a network. The method identifies a first network entity as a potential root cause of an incident affecting a second network entity. For each network entity of a set of network entities in a dependency chain beginning with the first network entity and ending with the second network entity, the method assigns a label to the network entity based on measured metrics of the network entity. The method uses a state machine that encodes causality between different network entity labels to generate a human-readable explanation for the first network entity causing the incident affecting the second network entity.
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