Invention Publication
- Patent Title: METHOD AND APPARATUS TO INCENTIVIZE A USER TO UPDATE A DEVICE
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Application No.: US18051040Application Date: 2022-10-31
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Publication No.: US20240143306A1Publication Date: 2024-05-02
- Inventor: JONATHAN CHAN , LOGESVARY POO GOPALASAMY , BENG KWANG TAN , SHINN WOEI OOI , REXY PRAKASH CHACKO , Anoop Sehgal PARAS RAM , Uvarajan Moorthy , Yei Lan Lee , NOR SABRINA Abu ZAKI
- Applicant: MOTOROLA SOLUTIONS, INC.
- Applicant Address: US IL Chicago
- Assignee: MOTOROLA SOLUTIONS, INC.
- Current Assignee: MOTOROLA SOLUTIONS, INC.
- Current Assignee Address: US IL Chicago
- Main IPC: G06F8/65
- IPC: G06F8/65 ; H04L67/00
Abstract:
A method and apparatus for incentivizing a user to update a device is provided herein. During operation, an update manager will determine a past history of performance problems specific to the device that needs updating. The device manager will also determine problems fixed with the update. A personalized message that mentions the past history of performance problems that are fixed with the update will be provided to the user along with a request to update the device.
Information query
