Invention Application
- Patent Title: DISPLAYING A SUMMARY BASED ON EXCHANGING MESSAGES
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Application No.: US18383421Application Date: 2023-10-24
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Publication No.: US20250133048A1Publication Date: 2025-04-24
- Inventor: Aaron Josephus Maurer , Katherine Jane Steigman , Sohom Paul , McKenna Lowry , Jacquelyn Elizabeth Rocca , Kelly Holmes Moran , Zachary Alan Kaarvik , Leonard Jackson Shearer , David Barrett-Kahn , Wii Yatani , Omar Lee , Curtis Neil Allen, JR.
- Applicant: Salesforce, Inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Main IPC: H04L51/216
- IPC: H04L51/216 ; G06F40/40 ; H04L12/18

Abstract:
Techniques for determining and/or displaying summarized messages are discussed herein. A user may post a message to a virtual space of a communication platform. That is, a user may send a message to one or more users via a virtual space. In such instances, the communication platform may identify the intended recipients of the message and input the message and the intended recipients into a machine-learning model to receive, as output from the machine-learning model, data indicative of a summarized representation of the message. The summary may include information that is relevant and/or important for the intended recipient user(s). Further, the summary may include a summary of the message, action items included in the message, recommendations, and/or any other information. In some examples, the communication platform may cause the summary to be displayed via a user interface of the recipient user.
Information query