公开(公告)号：US20250130753A1

公开(公告)日：2025-04-24

申请号：US18383400

申请日：2023-10-24

Applicant: Salesforce, Inc.

Inventor： Aaron Josephus Maurer ,  Katherine Jane Steigman ,  Sohom Paul ,  McKenna Lowry ,  Jacquelyn Elizabeth Rocca ,  Kelly Holmes Moran ,  Zachary Alan Kaarvik ,  Leonard Jackson Shearer ,  David Barrett-Kahn ,  Wii Yatani ,  Omar Lee ,  Curtis Neil Allen, JR.

IPC: G06F3/14 ,  G06F3/01 ,  G06F3/0481

Abstract: Techniques for generating and displaying a summary of multiple virtual spaces are discussed herein. A communication platform may determine whether to generate a summary of the content posted across a set of virtual spaces. For instance, the communication platform can identify a set of virtual spaces that the user is a member of. For a pre-determined period, the communication platform can determine a first number of content items posted to the set of virtual spaces. The communication platform may also determine, over the same period, a second number indicating the number of the content items the user has yet to view. Based on the second number meeting or exceeding a threshold, the communication platform may generate a summary for the user. Accordingly, the communication platform may generate a summary of the content posted to the set of virtual spaces and display the summary via a user interface of the user.

公开(公告)号：US20250133048A1

公开(公告)日：2025-04-24

申请号：US18383421

申请日：2023-10-24

Applicant: Salesforce, Inc.

Inventor： Aaron Josephus Maurer ,  Katherine Jane Steigman ,  Sohom Paul ,  McKenna Lowry ,  Jacquelyn Elizabeth Rocca ,  Kelly Holmes Moran ,  Zachary Alan Kaarvik ,  Leonard Jackson Shearer ,  David Barrett-Kahn ,  Wii Yatani ,  Omar Lee ,  Curtis Neil Allen, JR.

IPC: H04L51/216 ,  G06F40/40 ,  H04L12/18

Abstract: Techniques for determining and/or displaying summarized messages are discussed herein. A user may post a message to a virtual space of a communication platform. That is, a user may send a message to one or more users via a virtual space. In such instances, the communication platform may identify the intended recipients of the message and input the message and the intended recipients into a machine-learning model to receive, as output from the machine-learning model, data indicative of a summarized representation of the message. The summary may include information that is relevant and/or important for the intended recipient user(s). Further, the summary may include a summary of the message, action items included in the message, recommendations, and/or any other information. In some examples, the communication platform may cause the summary to be displayed via a user interface of the recipient user.

公开(公告)号：US20240176960A1

公开(公告)日：2024-05-30

申请号：US18385219

申请日：2023-10-30

Applicant: Salesforce, Inc.

Inventor： Aaron Josephus Maurer ,  Katherine Jane Steigman ,  Olivia Diane Grace ,  Sohom Paul ,  McKenna Lowry ,  Michael Hahn ,  Jacquelyn Elizabeth Rocca ,  Kelly Holmes Moran ,  Zachary Alan Kaarvik ,  Leonard Jackson Shearer ,  David Barrett-Kahn ,  Wii Yatani ,  Omar Lee ,  Curtis Neil Allen, JR.

IPC: G06F40/40 ,  G06F16/34 ,  H04L65/403

CPC classification number: G06F40/40 ,  G06F16/345 ,  H04L65/403

Abstract: Techniques for transcribing and/or summarizing multimedia collaboration sessions are discussed herein. For example, users can communicate within a teleconferencing meeting associated with a channel. In some examples, a first machine learning model may be configured to receive audio-visual data and user interaction data (e.g., selected emojis, detected gestures, messages or text input by a user, a thread of messages, etc.) and output a teleconferencing meeting summary. In some examples, the teleconferencing meeting summary can include one or more highlights, action items, and/or artificial intelligence (AI) notes generated using a machine learning model(s).

公开(公告)号：US20250150422A1

公开(公告)日：2025-05-08

申请号：US18501624

申请日：2023-11-03

Applicant: Salesforce, Inc.

Inventor： Curtis Neil Allen, JR. ,  David Barrett-Kahn ,  Zachary Alan Kaarvik ,  Omar Lee ,  McKenna Lowry ,  Kelly Holmes Moran ,  Sohom Paul ,  Jacquelyn Elizabeth Rocca ,  Leonard Jackson Shearer ,  Katherine Jane Steigman ,  Wii Yatani

IPC: H04L51/216 ,  H04L51/04 ,  H04L51/10 ,  H04L51/212

Abstract: Techniques for generating modified messages via a communication platform are discussed herein. For example, one or more machine-learning models associated with a communication platform may be configured to receive, as input and from a user of the communication platform, characteristics of one or more previously modified messages shared to the communication platform. The machine-learning model may generate one or more modified messages containing at least one characteristic of the previously modified messages and allowing the user to share the modified message to the communication platform.

公开(公告)号：US20250086895A1

公开(公告)日：2025-03-13

申请号：US18429289

申请日：2024-01-31

Applicant: Salesforce, Inc.

Inventor： Melissa Aubrie Chan ,  Nikhil Rao ,  Kevin Zhang ,  David Barrett-Kahn ,  Michael Hahn

IPC: G06T19/00 ,  G06F40/166

Abstract: Techniques for modifying data within a virtual space are discussed herein. A communication platform may receive a request from a user profile associated with a virtual space. The request may include instruction(s) for the communication platform to perform a modifying operation on data within a virtual space. Based on receiving the request, the communication platform may identify the data on which the operation is to be performed. The communication platform may input the data to one or more machine-learning models trained to output data that is a modified version of the data input to the machine-learning model (e.g., modified data). In such cases, the modified data may be modified consistent with the requested operation. The communication platform may receive the modified data from the machine-learning model and cause the modified data to be displayed via a user interface associated with the user profile.