发明授权
- 专利标题: Communication console station with priority queuing
- 专利标题(中): 通讯控制台优先排队
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申请号: US749100申请日: 1991-08-23
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公开(公告)号: US5134652A公开(公告)日: 1992-07-28
- 发明人: Allan G. Brown , Joseph DiFonzo , Daniel C. Sullivan , Peggy K. Matson , Sheree Johnson
- 申请人: Allan G. Brown , Joseph DiFonzo , Daniel C. Sullivan , Peggy K. Matson , Sheree Johnson
- 申请人地址: IL Schaumburg
- 专利权人: Motorola, Inc.
- 当前专利权人: Motorola, Inc.
- 当前专利权人地址: IL Schaumburg
- 主分类号: H04M3/523
- IPC分类号: H04M3/523
摘要:
A communication console station links a plurality of communication resources (101, 103, and 105) for use by an operator. Incoming calls are placed in an incoming-call queue (207), calls on hold are placed in a holding queue (209), and all available communication resources are placed in a resource queue (211) The operator presses a single button (303, 305, or 307) to obtain the top resource from the associated queue (207, 209, or 211), which lists resources according to a predetermined priority.
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