发明授权
US5134652A Communication console station with priority queuing 失效
通讯控制台优先排队

Communication console station with priority queuing
摘要:
A communication console station links a plurality of communication resources (101, 103, and 105) for use by an operator. Incoming calls are placed in an incoming-call queue (207), calls on hold are placed in a holding queue (209), and all available communication resources are placed in a resource queue (211) The operator presses a single button (303, 305, or 307) to obtain the top resource from the associated queue (207, 209, or 211), which lists resources according to a predetermined priority.
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