发明授权
US5546452A Communications system using a central controller to control at least one
network and agent system
失效
通信系统使用中央控制器来控制至少一个网络和代理系统
- 专利标题： Communications system using a central controller to control at least one network and agent system
- 专利标题（中）： 通信系统使用中央控制器来控制至少一个网络和代理系统
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申请号： US398950申请日： 1995-03-02
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公开(公告)号： US5546452A公开(公告)日： 1996-08-13
- 发明人: G. Wayne Andrews , Steven H. Webber , James P. Kelly , Lawrence E. Johnson , Jerry A. Stern , Vincent J. Milano, Jr. , Charles R. Davis
- 申请人： G. Wayne Andrews , Steven H. Webber , James P. Kelly , Lawrence E. Johnson , Jerry A. Stern , Vincent J. Milano, Jr. , Charles R. Davis
- 申请人地址： MA Littleton
- 专利权人： GeoTel Communications Corp.
- 当前专利权人： GeoTel Communications Corp.
- 当前专利权人地址： MA Littleton
- 主分类号： H04M3/22
- IPC分类号： H04M3/22 ; H04M3/36 ; H04M3/493 ; H04M3/51 ; H04M3/523 ; H04M7/12 ; H04Q3/66 ; H04Q3/72 ; H04M7/06
摘要：
A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
公开/授权文献
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