发明授权
US5557539A Apparatus and method for testing an interactive voice messaging system
失效
用于测试交互式语音消息系统的装置和方法
- 专利标题: Apparatus and method for testing an interactive voice messaging system
- 专利标题(中): 用于测试交互式语音消息系统的装置和方法
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申请号: US258395申请日: 1994-06-13
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公开(公告)号: US5557539A公开(公告)日: 1996-09-17
- 发明人: Todd M. Fitch
- 申请人: Todd M. Fitch
- 申请人地址: CA San Jose
- 专利权人: Centigram Communications Corporation
- 当前专利权人: Centigram Communications Corporation
- 当前专利权人地址: CA San Jose
- 主分类号: G06F11/36
- IPC分类号: G06F11/36 ; H04M3/24 ; H04M3/533 ; G06F17/00
摘要:
A testing system for an interactive voice messaging system comprises a processor, a memory storing processor procedures and test cases, and a telephonic interface. The processor procedures include a master procedure and subprocedures for debugging the test case, retrieving and displaying documents, storing and retrieving database items, test case procedure development and editing, and test report generation. The processor procedures are all hyperlinked together so that the testing system can call any of the procedures at specified times in order to permit a user to read or modify database entries, documents and test cases when necessary. A method for testing an interactive voice messaging system includes steps for performing the test case control system of the present invention. The present apparatus and method are also applicable to testing private branch exchanges (PBX) and other telephonic based systems.
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