Invention Grant
US06026375A Method and apparatus for processing orders from customers in a mobile
environment
失效
用于在移动环境中处理来自客户的订单的方法和装置
- Patent Title: Method and apparatus for processing orders from customers in a mobile environment
- Patent Title (中): 用于在移动环境中处理来自客户的订单的方法和装置
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Application No.: US987142Application Date: 1997-12-05
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Publication No.: US06026375APublication Date: 2000-02-15
- Inventor: Anthony D. Hall , Walden B. Crabtree, Jr. , Frederick A. Volk
- Applicant: Anthony D. Hall , Walden B. Crabtree, Jr. , Frederick A. Volk
- Applicant Address: CAX
- Assignee: Nortel Networks Corporation
- Current Assignee: Nortel Networks Corporation
- Current Assignee Address: CAX
- Main IPC: G07G1/14
- IPC: G07G1/14 ; G06Q10/08 ; G06Q20/32 ; G06Q30/06 ; G06F17/60
Abstract:
A method and system that enables service providers to receive an order from a mobile customer, receive customer location information from a location determination system, and schedule the completion of the customer's order to coincide with the customer's arrival at a local facility able to satisfy the customer's order. In one embodiment, the mobile customer is associated with a tracking device connected to a mobile location determination system that determines the customer's location, which is then given to the service provider. The service provider uses the customer's location to determine a local facility that can satisfy the customer's order. The service provider transmits the order to the local facility and schedules the fulfillment of the order to coincide with the customer's arrival at the local facility. To further expedite the order, customers may pay electronically for the service in advance. The service provider also may maintain a database of customer transactions that can be used to determine customer preferences.
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