An advanced intelligent network (AIN) stores, at time of service provisioning, call processing records (CPRs) associated with select special needs services. The CPR initiates alternative processing or suppresses processing of a CPR associated with a called party to provide special services. For example, public safety and emergency readiness and response organizations are identified at time of initial service provisioning with an appropriate passive user service CPR stored in a service control point thereby invoking special call processing requirements when calling another subscriber. Thus, subscriber AIN services which might block or reroute a call placed by an emergency organization would be suppressed by operation of the CPR associated with the calling telephone line. Other special need calls might also be accommodated. For example, hearing-impaired services may be provided by a called subscriber subject to identification of a calling party requiring such services by a passive user service CPR associated with the calling party.