A graphical user interface is used for tracking the operation of emergency call systems at different properties, each having a plurality of residences and an emergency call system for each property. The graphical user interface includes a report window and at least one statistical report contained within the report window and comprising one of at least a summary of emergency calls in a time, a chart displaying the number of alarms and time of day, a chart displaying an alarm type, and a chart displaying an average response time based on time of day. An emergency call system is also disclosed and includes an internet module operative with one of at least a wireless, direct connect or telephone subsystem for forwarding alarm data over the internet to be accessed by a client computer, such as operated by a manager. The internet module could be connected to a data bus and bus controller as part of the system.