发明授权
- 专利标题: Method and apparatus for providing intelligent emergency paging
- 专利标题(中): 提供智能紧急寻呼的方法和装置
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申请号: US10389600申请日: 2003-03-17
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公开(公告)号: US06801780B1公开(公告)日: 2004-10-05
- 发明人: Mark J. Foladare , Shelley B. Goldman , David P. Silverman , Shaoqing Q. Wang , Roy P. Weber , Robert S. Westrich
- 申请人: Mark J. Foladare , Shelley B. Goldman , David P. Silverman , Shaoqing Q. Wang , Roy P. Weber , Robert S. Westrich
- 主分类号: H04M1100
- IPC分类号: H04M1100
摘要:
A method and apparatus for providing intelligent paging services is disclosed. A server receives a paging request from a customer. The page request may be, for example, a telephone call initiated by the customer from a telephone. The server then determines the identity of the customer who initiated the page request and (if necessary) the condition which prompted the identified customer to initiate the page request. The identity and condition information is then used to identify a predetermined list of one or more parties who should be contacted on behalf of the customer and how they should be contacted. Examples of the contact methods the server may execute include making a telephone call to a designated number via a public switched telephone network (PSTN), sending a page to a designated pager via the PSTN, and/or sending an electronic mail (e-mail) message to an Internet protocol (IP) addressable device via an IP network.