发明授权
- 专利标题： Contextual and inline error resolution and user community
- 专利标题（中）： 上下文和内联错误解决和用户社区
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申请号： US12355414申请日： 2009-01-16
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公开(公告)号： US07971103B2公开(公告)日： 2011-06-28
- 发明人: Thomas S. Brugler , Todd M. Eischeid , Mark E. Molander , Kerry A. Ortega
- 申请人： Thomas S. Brugler , Todd M. Eischeid , Mark E. Molander , Kerry A. Ortega
- 申请人地址： US NY Armonk
- 专利权人： International Business Machines Corporation
- 当前专利权人： International Business Machines Corporation
- 当前专利权人地址： US NY Armonk
- 代理机构： Cantor Colburn LLP
- 代理商 Randall Bluestone
- 主分类号： G06F11/00
- IPC分类号： G06F11/00
摘要：
An event log system for capturing event information associated with error events occurring within a computer system. The event log system includes an event log displaying error messages associated with the error events captured within the computer system, and displaying inline error resolution information within each error message corresponding to each respective error event. User community information such as links to wiki topics and forum threads are contextually provided for and inline with individual error log entries. Also, action buttons to help the user resolve errors and problems are also contextually provided, as are surfaced links to domain experts within the user community, such as online chat buttons to them.
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