发明授权
- 专利标题: Saving information from information retrieval systems
- 专利标题(中): 从信息检索系统中保存信息
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申请号: US12619235申请日: 2009-11-16
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公开(公告)号: US07986772B2公开(公告)日: 2011-07-26
- 发明人: Jerry Liu , William A. Hartselle
- 申请人: Jerry Liu , William A. Hartselle
- 申请人地址: US GA Atlanta
- 专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人: AT&T Intellectual Property I, L.P.
- 当前专利权人地址: US GA Atlanta
- 代理机构: Jackson Walker L.L.P.
- 主分类号: H04M1/64
- IPC分类号: H04M1/64
摘要:
A method and system for allowing a calling party to save information obtained from an information retrieval system. The caller may select options to save the information to a memory location, e.g., the caller's own network-based voice mail system or a temporary voice mailbox provided for the caller by the information provider, from which the caller can subsequently retrieve and review the information. The information may be saved to an Internet-based website from which the caller may subsequently retrieve the information. The information may be forwarded to a separate telephone directory number for receipt by a third person or for storing on a remote voice mail system. Additionally, the information may be electronically mailed to the caller's electronic mail address for subsequent retrieval. Discussions with a live attendant may be recorded and stored, as audio files or as converted to text, for access by or delivery to the caller.
公开/授权文献
- US20100061530A1 SAVING INFORMATION FROM INFORMATION RETRIEVAL SYSTEMS 公开/授权日:2010-03-11
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