In an information-processing system shown in FIG. 1, a server (106) for delivering remote-operation control information in accordance with an audio/video instrument (110) and an information-processing apparatus (103) with a remote-operation screen display function for remote-controlling the audio/video instrument (110) based on control information acquired from this server (106) are connected to each other through the Internet (105) etc. The information-processing apparatus (103) makes a request to the server (106) to deliver the remote-operation control information in accordance with this audio/video instrument (110) and, based on the control information delivered from the server (106) owing to this delivery request, performs display processing of a remote-operation screen and, based on remote-operation information input by operations on the remote-operation screen, remote-controls the audio/video instrument (110).