发明授权
- 专利标题: Method and apparatus for event notification based on the identity of a calling party
- 专利标题(中): 基于呼叫方身份的事件通知方法和装置
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申请号: US10611503申请日: 2003-07-01
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公开(公告)号: US08102974B2公开(公告)日: 2012-01-24
- 发明人: Joann J. Ordille , Patrick Tendick
- 申请人: Joann J. Ordille , Patrick Tendick
- 申请人地址: US NJ Basking Ridge
- 专利权人: Avaya Inc.
- 当前专利权人: Avaya Inc.
- 当前专利权人地址: US NJ Basking Ridge
- 代理机构: Maldjian Law Group LLC
- 代理商 John P. Maldjian, Esq.
- 主分类号: H04M1/64
- IPC分类号: H04M1/64 ; H04M11/04
摘要:
An event notification system notifies one or more designated persons of an event or emergency that has been reported by an endpoint to a receiver. When a call is received by the receiver, an event notification process identifies the endpoint. One or more designated persons are identified that should be notified when a call is received from this endpoint. The notification message that is generated and optionally the particular designees that are notified can be based on information about the call. The event notification may be triggered by a received call. The designated persons can be notified by an event notification system using a communication flow expression according to the delivery preferences of each designated person. The disclosed event notification system optionally obtains the responses of the designees, and records the status of the notification process.