发明授权
- 专利标题: Telephonic repeat method
- 专利标题(中): 电话重复方法
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申请号: US12186374申请日: 2008-08-05
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公开(公告)号: US08139721B2公开(公告)日: 2012-03-20
- 发明人: Brian M. O'Connell , Martinianus B. Hadinata , Charles S. Lingafelt , John E. Moore , Keith R. Walker
- 申请人: Brian M. O'Connell , Martinianus B. Hadinata , Charles S. Lingafelt , John E. Moore , Keith R. Walker
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Yudell Isidore Ng Russell PLLC
- 主分类号: H04M1/64
- IPC分类号: H04M1/64
摘要:
A method, system and computer program product for assigning one or more conditions to a telephonic communication system to enable recording, replaying, and pausing of a telephone conversation. Recording of a telephone conversation may be manually or dynamically initiated during the telephone conversation. Dynamic replay of a telephone conversation is automatically initiated when a conversation experiences insufficient call quality, an interruption to the telephone service is detected, the user is distracted, a displacement of the user's phone is detected, or the user toggles between listening modes. A pause mode is automatically entered into during the telephone conversation when a section of the telephone conversation is replayed. An automated pause alert may be played during repeat of the telephone conversation to inform one or more parties that the user is temporarily unavailable. Real-time access to the telephone conversation is resumed when the replaying of the recorded telephone conversation has ended.
公开/授权文献
- US20100034363A1 Telephonic Repeat Method 公开/授权日:2010-02-11