发明授权
- 专利标题： Recovery from HDD failure and technical support through WWAN
- 专利标题（中）： 通过WWAN从HDD故障恢复和技术支持
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申请号： US12905915申请日： 2010-10-15
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公开(公告)号： US08261131B2公开(公告)日： 2012-09-04
- 发明人: Sean Patrick Kennedy , Fredrik Carpio , Adrian Crisan , Rommel Garay , Gary Robert Lyons , Edward Theodore Winter
- 申请人： Sean Patrick Kennedy , Fredrik Carpio , Adrian Crisan , Rommel Garay , Gary Robert Lyons , Edward Theodore Winter
- 申请人地址： JP Tokyo
- 专利权人： Sony Corporation
- 当前专利权人： Sony Corporation
- 当前专利权人地址： JP Tokyo
- 代理商 John L. Rogitz
- 主分类号： G06F11/00
- IPC分类号： G06F11/00
摘要：
A user of a user computer whose hard disk drive (HDD) is “fried” can press a special key to cause BIOS to automatically gather location information about the computer from its GPS receiver and gather information about the HDD, activate a WWAN transceiver, and automatically send the location and HDD information over the WWAN to a service computer, which may return a location of a nearest service center to the user computer and any other advice including recovery advice for the HDD that the service center might be able to divine from the information sent to it by the user computer.