发明授权
- 专利标题: Increasing knowledge sharing success rates using real time match making
- 专利标题(中): 使用实时匹配来增加知识共享成功率
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申请号: US12425608申请日: 2009-04-17
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公开(公告)号: US08275736B2公开(公告)日: 2012-09-25
- 发明人: Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
- 申请人: Shang Qing Guo , Jonathan Lenchner , Jennifer Lai , Jung-Mu Tang
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Cantor Colburn LLP
- 代理商 Louis Percello
- 主分类号: G06F17/00
- IPC分类号: G06F17/00 ; G06N7/04
摘要:
A method of knowledge sharing using a computer system is provided. The method includes: receiving a question electronically submitted by a user; forwarding the question and at least one response option to at least one expert using a first computer interface; monitoring selected response options from the at least one expert; and selectively presenting the selected response options to the user using a second computer interface.
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