A method for distributing product alerts among a plurality of facilities is provided. The method includes receiving alerts, processing the alerts into an alert repository, providing an interface to an external system, receiving, via the interface, a request from the external system for an alert related to a product at the facility, extracting the alert from the alert repository, and sending, via the interface, the alert to the external system. A system for managing product alert handling at a facility is also provided. The system includes an alert processor and an interface component. The alert processor maintains a database. The interface component receives a request from an external system for alert handling data, retrieves the alert handling data from the database, sends the data to the external system, receives an action based on the data from the external system, and implements the action to manage alert handling at the facility.