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公开(公告)号：US08311869B2
公开(公告)日：2012-11-13
申请号：US11984280
申请日：2007-11-15
IPC分类号： G06F17/00
CPC分类号： G06Q10/10 , G06F9/542 , G06F2209/544 , G06Q30/0201
摘要： A method for distributing product alerts among a plurality of facilities is provided. The method includes receiving alerts, processing the alerts into an alert repository, providing an interface to an external system, receiving, via the interface, a request from the external system for an alert related to a product at the facility, extracting the alert from the alert repository, and sending, via the interface, the alert to the external system. A system for managing product alert handling at a facility is also provided. The system includes an alert processor and an interface component. The alert processor maintains a database. The interface component receives a request from an external system for alert handling data, retrieves the alert handling data from the database, sends the data to the external system, receives an action based on the data from the external system, and implements the action to manage alert handling at the facility.
摘要翻译： 提供了一种在多个设施之间分发产品警报的方法。 该方法包括接收警报，将警报处理到警报储存库中，向外部系统提供接口，经由界面从外部系统接收与设施上的产品相关的警报的请求，从该设备提取警报 警报存储库，并通过接口将警报发送到外部系统。 还提供了用于在设施处理产品警报处理的系统。 系统包括警报处理器和接口组件。 警报处理器维护一个数据库。 接口组件接收来自外部系统的用于警报处理数据的请求，从数据库检索警报处理数据，将数据发送到外部系统，基于来自外部系统的数据接收动作，并实施管理动作 警报处理在设施。
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公开(公告)号：US20090132330A1
公开(公告)日：2009-05-21
申请号：US11984280
申请日：2007-11-15
CPC分类号： G06Q10/10 , G06F9/542 , G06F2209/544 , G06Q30/0201
摘要： A method for distributing product alerts among a plurality of facilities is provided. The method includes receiving alerts, processing the alerts into an alert repository, providing an interface to an external system, receiving, via the interface, a request from the external system for an alert related to a product at the facility, extracting the alert from the alert repository, and sending, via the interface, the alert to the external system. A system for managing product alert handling at a facility is also provided. The system includes an alert processor and an interface component. The alert processor maintains a database. The interface component receives a request from an external system for alert handling data, retrieves the alert handling data from the database, sends the data to the external system, receives an action based on the data from the external system, and implements the action to manage alert handling at the facility.
摘要翻译： 提供了一种在多个设施之间分发产品警报的方法。 该方法包括接收警报，将警报处理到警报储存库中，向外部系统提供接口，经由界面从外部系统接收与设施上的产品相关的警报的请求，从该设备提取警报 警报存储库，并通过接口将警报发送到外部系统。 还提供了用于在设施处理产品警报处理的系统。 系统包括警报处理器和接口组件。 警报处理器维护一个数据库。 接口组件接收来自外部系统的用于警报处理数据的请求，从数据库检索警报处理数据，将数据发送到外部系统，基于来自外部系统的数据接收动作，并实施管理动作 警报处理在设施。
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公开(公告)号：US20080262948A1
公开(公告)日：2008-10-23
申请号：US12071101
申请日：2008-02-15
CPC分类号： G06Q10/087 , G06Q20/203 , G06Q30/02 , G06Q30/04 , G06Q40/12 , G06Q50/22
摘要： A method for managing a returns process in response to product alerts is provided. The method includes receiving an alert related to a product. The method also includes processing the alert into an alert repository. The method further includes retrieving product data based on the alert. The method further includes associating the product data with the alert. The method further includes facilitating a return of the product to a vendor using the product data. The method further includes receiving data in response to the return of the product. The method further includes providing an actionable display including the product data, the data in response to the return, and data related to a return action.
摘要翻译： 提供了一种用于响应于产品警报来管理返回过程的方法。 该方法包括接收与产品相关的警报。 该方法还包括将警报处理到警报库中。 该方法还包括基于警报来检索产品数据。 该方法还包括将产品数据与警报相关联。 该方法还包括使用产品数据促进产品返回给供应商。 该方法还包括响应于产品的返回而接收数据。 该方法还包括提供包括产品数据，响应于返回的数据和与返回动作相关的数据的可操作显示。
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公开(公告)号：US08190449B2
公开(公告)日：2012-05-29
申请号：US12071101
申请日：2008-02-15
CPC分类号： G06Q10/087 , G06Q20/203 , G06Q30/02 , G06Q30/04 , G06Q40/12 , G06Q50/22
摘要： A method for managing a returns process in response to product alerts is provided. The method includes receiving an alert related to a product. The method also includes processing the alert into an alert repository. The method further includes retrieving product data based on the alert. The method further includes associating the product data with the alert. The method further includes facilitating a return of the product to a vendor using the product data. The method further includes receiving data in response to the return of the product. The method further includes providing an actionable display including the product data, the data in response to the return, and data related to a return action.
摘要翻译： 提供了一种用于响应于产品警报来管理返回过程的方法。 该方法包括接收与产品相关的警报。 该方法还包括将警报处理到警报库中。 该方法还包括基于警报来检索产品数据。 该方法还包括将产品数据与警报相关联。 该方法还包括使用产品数据促进产品返回给供应商。 该方法还包括响应于产品的返回而接收数据。 该方法还包括提供包括产品数据，响应于返回的数据和与返回动作相关的数据的可操作显示。
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