Invention Grant
- Patent Title: Providing contextual information with a voicemail message
- Patent Title (中): 使用语音邮件消息提供上下文信息
-
Application No.: US13601791Application Date: 2012-08-31
-
Publication No.: US08483368B2Publication Date: 2013-07-09
- Inventor: David Milstein , David A. Howell , Linda Criddle , Philip A. Chou , Timothy M. Moore
- Applicant: David Milstein , David A. Howell , Linda Criddle , Philip A. Chou , Timothy M. Moore
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Merchant & Gould
- Main IPC: H04M1/64
- IPC: H04M1/64
Abstract:
Aspects of the present invention are directed at obtaining contextual information with a voicemail message. In accordance with one embodiment, a method is provided that obtains additional contextual information that is not obtained automatically when a voicemail message is received. More specifically, the method includes automatically obtaining a first set of contextual information from a client associated with the caller when the caller is transferred to a voicemail system. Then a determination is made regarding whether the callee requests that additional contextual information be obtained. If the callee requests that additional contextual information be obtained, the requested information is obtained from a third-party service or by prompting the caller.
Public/Granted literature
- US20130003948A1 PROVIDING CONTEXTUAL INFORMATION WITH A VOICEMAIL MESSAGE Public/Granted day:2013-01-03
Information query
