Methods, systems, apparatuses and/or computer program products are directed to outgoing returns processing. The outgoing returns processing includes receiving outgoing returns data files, where the outgoing returns data files may be of a plurality of different file formats and received from a plurality of different channels. The outgoing returns processing further includes converting the outgoing returns data files to a platform file format and retrieving image files based on the outgoing returns data files. The outgoing returns are then settled.