发明授权
US08542803B2 System and method for integrating and managing E-mail, voicemail, and telephone conversations using speech processing techniques
有权
使用语音处理技术集成和管理电子邮件，语音信箱和电话对话的系统和方法
- 专利标题： System and method for integrating and managing E-mail, voicemail, and telephone conversations using speech processing techniques
- 专利标题（中）： 使用语音处理技术集成和管理电子邮件，语音信箱和电话对话的系统和方法
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申请号： US11207972申请日： 2005-08-19
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公开(公告)号： US08542803B2公开(公告)日： 2013-09-24
- 发明人: Alicia Abella , Brian Scott Amento , Dilek Z. Hakkani-Tur , Larry Stead , Gokhan Tur , Jay Wilpon , Jeremy Huntley Wright
- 申请人： Alicia Abella , Brian Scott Amento , Dilek Z. Hakkani-Tur , Larry Stead , Gokhan Tur , Jay Wilpon , Jeremy Huntley Wright
- 申请人地址： US GA Atlanta
- 专利权人： AT&T Intellectual Property II, L.P.
- 当前专利权人： AT&T Intellectual Property II, L.P.
- 当前专利权人地址： US GA Atlanta
- 主分类号： H04M1/64
- IPC分类号： H04M1/64
摘要：
A system and a method are provided. A textual transcript of a recorded voice communication is received. Text from a non-voice communication is received. Information about the textual transcript of the recorded voice communication and the text from the non-voice communication is provided such that a user can manage a group of communications, based at least in part on the textual transcript of the recorded voice communication and the text from the non-voice communication.
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