An apparatus and method are disclosed to detect and repair an error condition in a device comprising a computer readable medium comprising computer readable code. The method supplies an engineering server comprising a configuration control database in communication with a product failure alert assembly. The method then interconnects the product failure alert assembly with a product comprising a computer readable medium comprising computer readable code. The method provides product failure information to the engineering server, identifies one or more error conditions, identifies one or more fault symptom codes, determines if the configuration control database comprises one or more code updates associated with those one or more fault symptom codes, and installs those one or more code updates on the product.