Invention Grant
- Patent Title: Systems and methods for providing a personalized communication processing service
- Patent Title (中): 用于提供个性化通信处理服务的系统和方法
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Application No.: US12255709Application Date: 2008-10-22
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Publication No.: US08670546B2Publication Date: 2014-03-11
- Inventor: Randolph Wohlert
- Applicant: Randolph Wohlert
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Parks IP Law LLC
- Agent Mickki D. Murray, Esq.
- Main IPC: H04M7/00
- IPC: H04M7/00

Abstract:
Systems and methods for providing a personalized communication processing service are disclosed. In one embodiment, a personalized communication processing system (PCPS) can include a processor, an input/output interface, and a memory. The memory can be configured to store instructions, executable by the processor to intercept an incoming communication from a calling party, identify calling party information, determine a contact category to which the calling party is logically associated based upon a recognized relationship between the called party and the calling party as defined in the contact category, determine a user state of the called party that identifies conditions under which a communication processing treatment is to be provided for the contact category according to a personalized communication processing rule, apply the rule associated with the determined user state and the determined contact category, and process the incoming communication according to the applied personalized processing rule.
Public/Granted literature
- US20100098231A1 Systems and Methods for Providing a Personalized Communication Processing Service Public/Granted day:2010-04-22
Information query