The present description refers to a technique for receiving a client instruction, performing an action in response to the client instruction, generating an instance of a progress information message by the business object calling a first method of an API and identifying the progress information message to be generated, determining if an error condition occurs during the performing the action, generating an instance of an error message, if the error condition occurs, by calling the first method of the API, sending the progress information message instance from a second software work process to the client application in response to a request for progress information received by the second software work process from the client application, and sending the error message instance, if generated, from the first software work process to the client application.