Disclosed herein are systems, methods, and computer-readable storage media for managing a packet network to deal with a problem of dropped audio packets. A triggering event signal indicates that audio marked packet traffic in the packet network has exceeded a capacity limit. Upon receiving the triggering event signal, a transmitting device transmits audio packets marked as non-audio packets through the packet network. The transmitting device, for example, is a VoIP telephone. The triggering event signal, for example, is generated when the audio marked packet traffic exceeds a dropped packet threshold, or when monitoring of audio marked packet traffic indicates that audio marked packet traffic approaches a committed data rate (CDR) threshold.