Invention Grant
US09247054B2 Systems and methods for generating and testing interactive voice response applications
有权
用于生成和测试交互式语音响应应用程序的系统和方法
- Patent Title: Systems and methods for generating and testing interactive voice response applications
- Patent Title (中): 用于生成和测试交互式语音响应应用程序的系统和方法
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Application No.: US13205934Application Date: 2011-08-09
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Publication No.: US09247054B2Publication Date: 2016-01-26
- Inventor: Rajesh Sharma
- Applicant: Rajesh Sharma
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Patent and Licensing Inc.
- Current Assignee: Verizon Patent and Licensing Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M3/493 ; H04M3/24
Abstract:
A method for testing an interactive voice response application may include storing a number of files associated with interactive voice response applications. The method may also include receiving a selection from a user, where the selection corresponds to a first one of the files. The files may include a number of prompts and may be stored in a first format. The method may further include accessing the first file and generating a second file based on the first file, where the second file includes links to audio files associated with the prompts and is stored in a second format.
Public/Granted literature
- US20110293075A1 SYSTEMS AND METHODS FOR GENERATING AND TESTING INTERACTIVE VOICE RESPONSE APPLICATIONS Public/Granted day:2011-12-01
Information query
