WEB-BASED, ELECTRONIC SYSTEM AND METHOD FOR PROVIDING BUSINESS AUTOMATION INFORMATION EXCHANGE SERVICES
    1.
    发明申请
    WEB-BASED, ELECTRONIC SYSTEM AND METHOD FOR PROVIDING BUSINESS AUTOMATION INFORMATION EXCHANGE SERVICES 审中-公开
    基于WEB的电子系统和提供业务信息交换服务的方法

    公开(公告)号:US20160063416A1

    公开(公告)日:2016-03-03

    申请号:US14835910

    申请日:2015-08-26

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    Abstract: A business application is more easily and efficiently built utilizing a series of tools designed to facilitate information exchange between a publisher and a subscriber. Without the need for software programming, users are able to build e-commerce and other publication applications to organize and produce information for receipt by other users using modular components while maintaining the functionality expected from such applications. The information exchange can be implemented both through a web browser and an application programming interface.

    Abstract translation: 使用一系列旨在促进发布者和订户之间的信息交换的工具来更容易和有效地构建业务应用。 不需要软件编程,用户能够构建电子商务和其他出版物应用程序,以组织和生成其他用户使用模块化组件接收的信息,同时保持这些应用程序所期望的功能。 信息交换可以通过Web浏览器和应用程序编程接口来实现。

    Systems and methods for generating and testing interactive voice response applications
    2.
    发明授权
    Systems and methods for generating and testing interactive voice response applications 失效
    用于生成和测试交互式语音响应应用程序的系统和方法

    公开(公告)号:US08019057B2

    公开(公告)日:2011-09-13

    申请号:US11312334

    申请日:2005-12-21

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    CPC classification number: H04M3/493 H04M3/24

    Abstract: A method for testing an interactive voice response application may include storing a number of files associated with interactive voice response applications. The method may also include receiving a selection from a user, where the selection corresponds to a first one of the files. The files may include a number of prompts and may be stored in a first format. The method may further include accessing the first file and generating a second file based on the first file, where the second file includes links to audio files associated with the prompts and is stored in a second format.

    Abstract translation: 用于测试交互式语音响应应用的方法可以包括存储与交互式语音响应应用相关联的多个文件。 该方法还可以包括从用户接收选择,其中选择对应于文件中的第一个。 这些文件可以包括许多提示,并且可以以第一格式存储。 该方法还可以包括访问第一文件并基于第一文件生成第二文件,其中第二文件包括与提示相关联的音频文件的链接并以第二格式存储。

    METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT PROVIDING FOR MULTIMODAL CONTENT MANAGEMENT
    3.
    发明申请
    METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT PROVIDING FOR MULTIMODAL CONTENT MANAGEMENT 有权
    方法,系统和计算机程序产品提供多模式内容管理

    公开(公告)号:US20080155672A1

    公开(公告)日:2008-06-26

    申请号:US11615427

    申请日:2006-12-22

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    CPC classification number: G06F17/30893

    Abstract: Systems, methods, devices, and computer program products are provided for providing a user with access to information stored in a datastore. A multimodal system operatively coupled to the datastore is configured to communicate with the user via a user device. The multimodal system is configured to receive a request from the user to communicate with the user through a user interface of the user device. In response to the received request, the multimodal system generates a multimodal document. The generated multimodal document includes instructions allowing for communication with the user using a plurality of different user interface modalities that may be available on a user device. The multimodal system then serves the multimodal document to the user device using a communication interface. The multimodal system is configured to only publish one multimodal document at a time for a given user session so that the user may seamlessly switch between user interface modalities that may be available on the user device or on another user device.

    Abstract translation: 系统,方法,设备和计算机程序产品被提供用于向用户提供存储在数据存储中的信息的访问。 可操作地耦合到数据存储区的多模式系统被配置为经由用户设备与用户通信。 多模式系统被配置为从用户接收用户通过用户设备的用户界面与用户通信的请求。 响应于接收到的请求,多模式系统生成多模式文档。 生成的多模式文档包括允许与用户通信的指令,使用可能在用户设备上可用的多个不同的用户界面模式。 然后,多模式系统使用通信接口将多模式文档提供给用户设备。 多模式系统被配置为一次仅针对给定用户会话发布一个多模式文档,使得用户可以无缝地在用户设备或另一用户设备上可用的用户界面模式之间切换。

    Systems and methods for generating and testing interactive voice response applications
    5.
    发明授权
    Systems and methods for generating and testing interactive voice response applications 有权
    用于生成和测试交互式语音响应应用程序的系统和方法

    公开(公告)号:US09247054B2

    公开(公告)日:2016-01-26

    申请号:US13205934

    申请日:2011-08-09

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    CPC classification number: H04M3/493 H04M3/24

    Abstract: A method for testing an interactive voice response application may include storing a number of files associated with interactive voice response applications. The method may also include receiving a selection from a user, where the selection corresponds to a first one of the files. The files may include a number of prompts and may be stored in a first format. The method may further include accessing the first file and generating a second file based on the first file, where the second file includes links to audio files associated with the prompts and is stored in a second format.

    Abstract translation: 用于测试交互式语音响应应用的方法可以包括存储与交互式语音响应应用相关联的多个文件。 该方法还可以包括从用户接收选择,其中选择对应于文件中的第一个。 这些文件可以包括许多提示,并且可以以第一格式存储。 该方法还可以包括访问第一文件并基于第一文件生成第二文件,其中第二文件包括与提示相关联的音频文件的链接并以第二格式存储。

    Automated response system tuning
    6.
    发明授权
    Automated response system tuning 有权
    自动响应系统调整

    公开(公告)号:US08917862B2

    公开(公告)日:2014-12-23

    申请号:US12164616

    申请日:2008-06-30

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    CPC classification number: H04M3/5166 H04M3/42068 H04M3/4938 Y10S379/917

    Abstract: A system and method for creating, storing, and retrieving data associated with initiated communications to a vendor are disclosed. An exemplary system includes a response server in communication with a database that provides a platform for storage and retrieval of records created by the response server. The response server is configured to provide a series of menus including a group of selections during the initiated communications to the vendor and receive inputs in response to the menus. The response server is further configured to create a record for each initiated communication as the initiated communication is occurring, and to create a report including at least a portion of the data from each record. The portions of data taken from each record each describe a characteristic of at least one of the inputs for the initiated communication associated with each respective record.

    Abstract translation: 公开了一种用于创建,存储和检索与发起的通信相关联的数据到供应商的系统和方法。 示例性系统包括与数据库通信的响应服务器,其提供用于存储和检索由响应服务器创建的记录的平台。 响应服务器被配置为提供一系列菜单,包括在向卖主发起的通信期间的一组选择,并响应于菜单接收输入。 响应服务器还被配置为在发起的通信正在发生时为每个发起的通信创建记录,并且创建包括来自每个记录的数据的至少一部分的报告。 从每个记录获取的数据部分描述了与每个相应记录相关联的发起的通信的至少一个输入的特征。

    POINT-TO-MULTIPOINT PATH IMPLEMENTATION IN A MULTICAST VIRTUAL PRIVATE NETWORK
    7.
    发明申请
    POINT-TO-MULTIPOINT PATH IMPLEMENTATION IN A MULTICAST VIRTUAL PRIVATE NETWORK 审中-公开
    多媒体虚拟网络中的点对多点路径实现

    公开(公告)号:US20110188499A1

    公开(公告)日:2011-08-04

    申请号:US12700606

    申请日:2010-02-04

    CPC classification number: H04L12/56

    Abstract: In an example embodiment, a method at a first routing device is provided. In this method, the first routing device receives an interest for multicast traffic that is transmitted downstream along a point-to-multipoint path in a multicast virtual private network. This interest identifies a source address and/or a multicast group address. Upon receipt of the interest, the first routing device identifies a second routing device, which is upstream to the first routing device, based on the source address and/or the multicast group address. On condition of receipt of the interest, the first routing device creates a bidirectional path between itself and the second routing device.

    Abstract translation: 在示例实施例中,提供了第一路由设备处的方法。 在该方法中,第一路由设备接收到在多播虚拟专用网络中沿着点对多点路径下游发送的组播流量的兴趣。 该兴趣标识源地址和/或多播组地址。 在接收到兴趣后,第一路由设备基于源地址和/或多播组地址识别位于第一路由设备上游的第二路由设备。 在接收到兴趣的条件下,第一路由设备在其自身与第二路由设备之间创建双向路径。

    AUTOMATED RESPONSE SYSTEM TUNING
    8.
    发明申请
    AUTOMATED RESPONSE SYSTEM TUNING 有权
    自动响应系统调谐

    公开(公告)号:US20090323910A1

    公开(公告)日:2009-12-31

    申请号:US12164616

    申请日:2008-06-30

    Applicant: Rajesh Sharma

    Inventor: Rajesh Sharma

    CPC classification number: H04M3/5166 H04M3/42068 H04M3/4938 Y10S379/917

    Abstract: A system and method for creating, storing, and retrieving data associated with initiated communications to a vendor are disclosed. An exemplary system includes a response server in communication with a database that provides a platform for storage and retrieval of records created by the response server. The response server is configured to provide a series of menus including a group of selections during the initiated communications to the vendor and receive inputs in response to the menus. The response server is further configured to create a record for each initiated communication as the initiated communication is occurring, and to create a report including at least a portion of the data from each record. The portions of data taken from each record each describe a characteristic of at least one of the inputs for the initiated communication associated with each respective record.

    Abstract translation: 公开了一种用于创建,存储和检索与发起的通信相关联的数据到供应商的系统和方法。 示例性系统包括与数据库通信的响应服务器,其提供用于存储和检索由响应服务器创建的记录的平台。 响应服务器被配置为提供一系列菜单,包括在向卖主发起的通信期间的一组选择,并响应于菜单接收输入。 响应服务器还被配置为在发起的通信正在发生时为每个发起的通信创建记录,并且创建包括来自每个记录的数据的至少一部分的报告。 从每个记录获取的数据部分描述了与每个相应记录相关联的发起的通信的至少一个输入的特征。

    Method and system for auto discovery of authenticator for network login
    9.
    发明授权
    Method and system for auto discovery of authenticator for network login 有权
    用于网络登录的认证者自动发现的方法和系统

    公开(公告)号:US07568107B1

    公开(公告)日:2009-07-28

    申请号:US10645459

    申请日:2003-08-20

    Abstract: A method and system for auto discovery of authenticator for network login is described. The system includes an authenticator discovery controller of a packet forwarding device that helps a user discover the IP address of the packet forwarding device and directs the user to a network login page. The method includes intercepting a request for a web page from a user who is connected to a packet forwarding device that prevents the user from accessing a network, directing the user to a network login page, authenticating the user, and allowing the user to access the network when the user is authenticated.

    Abstract translation: 描述用于自动发现用于网络登录的认证器的方法和系统。 该系统包括分组转发设备的认证器发现控制器,其帮助用户发现分组转发设备的IP地址并将用户引导到网络登录页面。 该方法包括从连接到分组转发设备的用户拦截对网页的请求,该用户防止用户访问网络,将用户指向网络登录页面,认证用户,以及允许用户访问 用户认证时的网络。

    GENERATING VOICE EXTENSIBLE MARKUP LANGUAGE (VXML) DOCUMENTS
    10.
    发明申请
    GENERATING VOICE EXTENSIBLE MARKUP LANGUAGE (VXML) DOCUMENTS 审中-公开
    生成语音可扩展的语言(VXML)文档

    公开(公告)号:US20110161927A1

    公开(公告)日:2011-06-30

    申请号:US13041872

    申请日:2011-03-07

    Applicant: Rajesh SHARMA

    Inventor: Rajesh SHARMA

    CPC classification number: G06F3/167 G06F8/51

    Abstract: A system receives a design document, parses the design document into voice extensible markup language (VXML) elements, and creates a VXML document from the parsed VXML elements.

    Abstract translation: 系统接收设计文档,将设计文档解析为语音可扩展标记语言(VXML)元素,并从解析的VXML元素创建VXML文档。

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