A disclosed system and method relate to presenting a program guide that includes information associated with an instance of programming, including audio information and visual information. A request for the information associated with the instance of programming is received, and a determination is made whether delivery of the first audio information could be completed within a threshold time after receiving the request. The audio information is provided to a user in connection with the visual information when the delivery of the first audio information could be completed within the threshold time. Alternatively, when the delivery of the first audio information could not be completed within the first threshold time, other audio information associated with the instance of the programming is obtained and provided to the user in connection with the visual information.