Invention Grant
- Patent Title: Apparatus management system, electronic apparatus, apparatus management method, and computer readable recording medium
- Patent Title (中): 装置管理系统，电子设备，装置管理方法和计算机可读记录介质
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Application No.: US14201793Application Date: 2014-03-08
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Publication No.: US09292369B2Publication Date: 2016-03-22
- Inventor: Daisuke Yoshida , Toyoaki Oku , Koki Nakajima , Takeshi Nakamura , Yoshihiko Arai , Atsushi Matsumoto
- Applicant: KYOCERA Document Solutions Inc.
- Applicant Address: JP
- Assignee: Kyocera Document Solutions, Inc.
- Current Assignee: Kyocera Document Solutions, Inc.
- Current Assignee Address: JP
- Priority: JP2013-049657 20130312; JP2013-049660 20130312; JP2013-065225 20130326
- Main IPC: G06F3/12
- IPC: G06F3/12 ; G06F11/07 ; H04N1/00
Abstract:
An agent unit acquires apparatus status information that indicates a status of the electronic apparatus from an electronic apparatus. A remote maintenance server transmits an acquisition instruction of the apparatus status information to the agent unit and receives the apparatus status information from the agent unit if acquisition of the apparatus status information succeeded. The remote maintenance server (a) acquires operation schedule information on the electronic apparatus, (b) transmits an acquisition instruction of the apparatus status information to the agent unit, (c) registers a retransmission schedule of the acquisition instruction so as to transmit the acquisition instruction at a timing within an operation period of the electronic apparatus determined from the operation schedule if acquisition of the apparatus status information failed, and (d) transmits the acquisition instruction to the agent unit at the timing of the retransmission schedule.
Public/Granted literature
Information query
