Invention Grant
- Patent Title: System and method for evaluating the quality of a communication session
- Patent Title (中): 用于评估通信会话质量的系统和方法
-
Application No.: US14697555Application Date: 2015-04-27
-
Publication No.: US09363365B1Publication Date: 2016-06-07
- Inventor: Mikhail Nekorystnov
- Applicant: RingCentral, Inc.
- Applicant Address: US CA Belmont
- Assignee: RingCentral, Inc.
- Current Assignee: RingCentral, Inc.
- Current Assignee Address: US CA Belmont
- Agency: Fish & Richardson P.C.
- Main IPC: H04L12/28
- IPC: H04L12/28 ; H04M3/22 ; H04M7/00

Abstract:
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the quality of a communication session or of a communication path used for the communication session. One of the methods includes initiating a communication session between a first communications device and a second communications device, wherein initiating the communication session comprises routing session data for the communication session along a first communication path between the first communications device and the second communications device; generating, at the first communications device, a plurality of reference content samples; generating a recording of the communication session as received at a first destination along the first communication path; and evaluating a quality of the communication session or of the first communication path by comparing the plurality of reference content samples with the recorded communication session.
Information query