Invention Grant
US09488947B2 Method and system for managing field convertible customer replaceable components 有权
用于管理现场可转换客户可更换组件的方法和系统

Method and system for managing field convertible customer replaceable components
Abstract:
A method and system for managing field convertible operator replaceable components associated with a rendering device. A file that defines a set of operator replaceable components can be created and remotely installed on the device. The replaceable components associated with the device can be easily changed from a designation as a customer service engineer replacement component to an operator replacement component and vice versa. A determination that an operator is allowed to replace the component can be made based on a training level provided to the operator, the component availability, a usage pattern, and/or a security level. Such an approach enables the operator to perform the majority of maintenance on the device without requiring the services of a field engineer.
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