Invention Grant
US09531786B2 Device management system, device management method, and storage medium
有权
设备管理系统,设备管理方法和存储介质
- Patent Title: Device management system, device management method, and storage medium
- Patent Title (中): 设备管理系统,设备管理方法和存储介质
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Application No.: US14332300Application Date: 2014-07-15
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Publication No.: US09531786B2Publication Date: 2016-12-27
- Inventor: Daisuke Yoshida , Toyoaki Oku , Koki Nakajima , Takeshi Nakamura , Yoshihiko Arai , Atsushi Matsumoto
- Applicant: KYOCERA Document Solutions Inc.
- Applicant Address: JP Osaka-shi
- Assignee: KYOCERA Document Solutions Inc.
- Current Assignee: KYOCERA Document Solutions Inc.
- Current Assignee Address: JP Osaka-shi
- Agency: Alleman Hall McCoy Russell & Tuttle LLP
- Priority: JP2013-149737 20130718
- Main IPC: G06F3/0481
- IPC: G06F3/0481 ; H04L29/08

Abstract:
A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.
Public/Granted literature
- US20150026585A1 DEVICE MANAGEMENT SYSTEM, DEVICE MANAGEMENT METHOD, AND STORAGE MEDIUM Public/Granted day:2015-01-22
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