- 专利标题: System and method for wideband audio communication with a quick service restaurant drive-through intercom
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申请号: US13797339申请日: 2013-03-12
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公开(公告)号: US09639906B2公开(公告)日: 2017-05-02
- 发明人: David O'Gwynn
- 申请人: HM Electronics, Inc.
- 申请人地址: US CA Poway
- 专利权人: HM Electronics, Inc.
- 当前专利权人: HM Electronics, Inc.
- 当前专利权人地址: US CA Poway
- 代理机构: Sheppard Mullin Richter & Hampton LLP
- 主分类号: G06Q50/12
- IPC分类号: G06Q50/12
摘要:
This disclosure relates to a quick service restaurant intercom communication system. The system is configured such that communication between a customer and a staff member is accomplished in wideband audio. Intercom communication systems that utilize narrow band audio for communication between drive-through customers and staff members may be considered “good enough”. However, the low fidelity sound produced by narrow band audio systems often results in misunderstandings between customers and staff members, a high amount of background noise during communication, and/or other negative effects. Wideband audio may facilitate clearer communication between customers and staff members. Wideband audio communication may be costlier and/or more complicated to implement, but may result in increased staff efficiency and/or increased customer satisfaction. In some implementations, the system may include an audio order placement sub-system, a base station, an order entry device, a mounting mechanism, and/or other components.
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